What happens if I need to cancel my participation in one of your tours?

The following schedule for cancellations and reimbursements for on ground tour costs applies.

If you purchase travel cancellation insurance and are unable to attend for reason of illness or injury, moneys paid can be claimed and refunded to you depending on the conditions outlined in your cancellation and/or travel interruption insurance policy.

Cancellation 60 to 31 days prior to departure | Loss 50% of ground portion of tour.

Cancellation 30 days or less prior to departure | Loss 100% ground costs (all payments).

Air ticket cancellation, changes and air points. Unless otherwise stated all air tickets sold by Authentic Cuba Travel® are not refundable. Air Canada tickets can be used for up to one year on the same route. A change fee applies. Date changes to tickets once issued incur a change fee and are subjetc to availability of new flight dates. Air Canada tickets often do not qualify for AeroPlan points unless upgraded to a higher ticket class and cost. Ticket quotations are valid for 48 hours unless noted otherwise.

Personal responsibility required. We cannot offer refunds for participants who arrive late or depart early from any program, or for no-shows.

Please, Contact Us for further information or visit our Authentic Cuba Travel®- Terms & Conditions page.